Stratstone is the UK`s leading luxury automotive retailer for both new and used prestige and premium cars. We aim to deliver a great experience for every customer, every time they visit our retailers. We want our customers to have the best buying experience possible and all Stratstone team members have the same ambition to deliver outstanding customer service. This is rewarded with excellent benefits, training and internal career development opportunities.
Can you deliver happiness?
Here at Pendragon PLC, the UK’s leading automotive retailer, we provide a memorable customer experience every time. As a Customer Service Advisor in the Aftersales Department, you will work within our state of the art retailers, helping us to deliver industry-leading standards of customer care and satisfaction. In fact, you’ll impress our customers so much with the high-level of service you consistently provide, they won’t think about going anywhere else. And, thanks to our high-levels of support and career opportunities, neither will you.
This is a fast-paced, busy role. As a Customer Service Advisor, you will be a true product and customer genius, by:
It goes without saying that you are a real people person who has the confidence to quickly engage in conversation with a wide range of people, negotiate and influence situations and deliver great customer service. You’ll be a team-player who is comfortable operating in a fast paced environment where there are set processes and procedures to follow, paperwork to complete and targets to achieve.
We’re looking for the following attributes:
We offer fantastic development programmes for all team members who are committed and want to progress and fast track their career within an exciting and fast paced industry, this is a great place to realise your potential and unlock you career.
You will also benefit from a number of manufacturer and in-house learning programmes to support your product knowledge and understanding.