Evans Halshaw is Pendragon PLC’s volume car brand and the UK’s leading automotive retailer for new cars, with 140 retail points across the UK. We aim for every customer to have a great experience every time they buy, sell or service their car or van with us. We know that a successful business is built from the skill and potential of its team. That’s why we recognise and reward all your hard work, loyalty and achievements with excellent benefits, training and internal career development opportunities.
If you enjoy working with customer sand can deliver a truly memorable customer experience then look no further than Evans Halshaw. As our a Vehicle Buying Assistant you’ll be the point of contact in our dealership for customers wishing to sell their vehicles, providing a hassle free experience, guiding and assisting them through the purchase process and converting appointments into purchases.
You’ll effectively manage each customer from initial enquiry to resolution, conducting vehicle appraisals, liaising with our head office buying teams to gain accurate valuations before presenting this to the customer. In addition you’ll accurately maintain and record customer records, complete purchase paperwork and ensure all vehicles purchased are ready for regular collection.
It goes without saying that you are a real people person who has the confidence to quickly engage in conversation and negotiate and influence with a wide range of people, and deliver great customer service. You’ll be comfortable working with minimum supervision in a fast paced environment where there are set processes and procedures to follow and paperwork to complete. You’ll also be highly organised with excellent attention to detail and the ability to prioritise your own workload.
While you don’t need previous motor industry experience to be successful in this role we are ideally looking for people with previous retail or customer service experience and you’ll need to have held a full driving licence for a minimum of 2 years.
Join us and see how far you could go.